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9 attorneys general call on suspension of loan payments for some solar panel customers

WLOS Asheville/Greenville 11/23/2022 Kari Barrows
© Provided by WLOS Asheville/Greenville

Attorneys general from nine states, including North Carolina, are calling on five solar lending companies to suspend loan payments and interest for some Pink Energy customers.

Pink Energy, also known as Power Home Solar, was at the center of a News 13 Investigation back in October.

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Several families from Western North Carolina say they spent tens-of-thousands of dollars to go green, only to get solar panels they say don't work. The company has now shut its doors and filed for bankruptcy on Oct. 7, 2022. Attorney General Stein has been investigating the company for allegedly violating consumer protection laws, according to a release from the attorney general's office.

The attorneys general are asking the lenders - Dividend Solar Finance, GoodLeap, Cross River Bank, Sunlight Financia, and Solar Mosaic -  to assist Pink Energy customers who are experiencing other functionality and installation issues.

“Pink Energy failed to deliver what it promised customers, and now these customers are on the hook for payments for a system that doesn't work,” said Attorney General Josh Stein. “As I continue my investigation into Pink Energy, I’m asking these lenders to do the right thing and help lessen some of the financial burdens that Pink Energy customers are facing.”

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In their letter to the lenders, the attorneys general explain that many of the complaints received by their offices allege that Pink Energy made “false representations regarding the systems’ capabilities and anticipated electric bill reduction.”

Attorney General Stein was joined in sending this letter by the attorney generals of Kentucky, Illinois, Indiana, Michigan, Pennsylvania, South Carolina, Tennessee, and Virginia.

A copy of the letter is available here. 

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