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Local customers of Solar Wolf Energy advised to report issues to law enforcement, state AG

Worcester Telegram logo Worcester Telegram 4 days ago Marco Cartolano, Telegram & Gazette

AUBURN — An Auburn-based residential solar panel installer claiming to be "The No. 1 Solar Installer in New England" has allegedly and suddenly left its paying customers in the dark.

Solar Wolf Energy Inc. has "gone silent" on customers while collecting their payments, leaving them with unfinished contracts and work, in particular on Cape Cod, where questions about the company's services arose in Yarmouth and its so-called Solarize Plus Yarmouth program.

Area elected officials and law enforcement are asking affected customers to contact them and state Attorney General Maura T. Healey's office, which is accepting and reviewing claims against Solar Wolf Energy on the state website.

State Rep. Paul K. Frost of Auburn said in a statement that fellow Rep. Timothy Whelan of Brewster made him aware of Yarmouth residents who encountered issues with Solar Wolf Energy.

Auburn Police Chief Todd Lemon said he is also looking into the company and anyone who believes that they were scammed should fill out a police report with their local police department.

Frost's office is taking names of residents from his district. The names will be forwarded to the attorney general’s office for review.

In addition, Frost said that the roofing company called Roof Wolf has the same ownership as Solar Wolf Energy. He said customers of the roofing company should also be aware of the issue. 

"Auburn has so many terrific businesses who truly care about their customers and their community. Solar Wolf is not indicative of the Auburn business community," Frost said. "This situation is extremely infuriating, especially when it is a business headquartered in your own town that opened its doors not long ago. I hope justice will be delivered to all those customers left out in the cold."

Doors were locked Friday during normal business hours at the 771 Washington St. headquarters for Solar Wolf Energy and Roof Wolf in Auburn.

Several calls to Solar Wolf Energy, Roof Wolf and CEO Ted Strzelecki were not returned and the company's website remained up and running Friday, offering information and estimates.

Back in Yarmouth, residents who signed up to have solar panels installed as part of the town’s energy saving campaign reported that the company had "gone silent" on them. 

Mike Duffy, a solar coach with Solarize Plus Yarmouth, emailed Yarmouth residents who had signed contracts with Solar Wolf Energy, paid for installations or were still waiting for work to be completed.

Duffy said Solar Wolf Energy was unresponsive to calls and emails and that issues may exist between Solar Wolf Energy and its solar panel producer, SunPower of San Jose, California.

Whelan urged anyone who paid Solar Wolf Energy for services not rendered to file a complaint with the Yarmouth Police Department and contact the AG’s office.

A Yarmouth resident who called a sales representative for the company reported that the representative told them that the company told employees that they were no longer employed.

This article originally appeared on Telegram & Gazette: Local customers of Solar Wolf Energy advised to report issues to law enforcement, state AG

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