You are using an older browser version. Please use a supported version for the best MSN experience.

San Antonio CPS Energy customers shook over June electricity bills

mySA logo mySA 7/1/2022 Gabriel Romero
high-voltage power lines. electricity distribution station © Provided by mySA

high-voltage power lines. electricity distribution station

With record high heats hitting San Antonio last month, CPS Energy customers were dumbfounded when they opened their electricity bills. As Texas' scorching temperatures forced AC units to cool down homes more often, heated CPS Energy customers took to Reddit to groan about their high electric bills. More than a few have said the charges were the highest electric bills of their lives. 

"972 square-feet. Our bill is $367.77, we literally have everything off," u/narniaaaaaa vented on Reddit. Another user, u/cereal7802, said they paid $186 on a bill for their 600-square-foot residence.

CPS Energy told customers to reach out to the electric company's helpful energy advisors to help with assistance for their bills. CPS Energy offers users a budget payment plan to help.

"We want to help our customers by providing simple tips to stay comfortable, save energy and prevent bill shock," said Deanna Hardwick, CPS Energy’s Executive Vice President of Customer Strategy in a news release. "For those with high bills, please call us. No one needs to be disconnected. Most customers we’re able to speak with receive help to get them back on track."


Video: New CPS Energy alerts help save money and power (KENS-TV San Antonio)

UP NEXT
UP NEXT

CPS Energy customers across the board are arguing that their bills are too high for the month of June.

"Highest bill I've ever had $355, but my AC had been running 12 to 14 hours per day due to the temps," said u/NewTuCru.

"My bill is normally around $300 to $350 [an] older home, well for June my bill is almost $700," said u/Itsworthoverdoing. "We’re not doing anything that we haven’t always been doing. Like setting the temp at 50. It’s 75 during the day and parts of the house are set to 73 at night. Our AC units were replaced in 2019ish and are 19 seer."

User u/name_not_important_x is refusing to look at their bill, while u/bigal75 commented, "Brace yourself."

MySA reached out to CPS Energy for comment.

AdChoices
AdChoices

More from San Antonio Express-News

image beaconimage beaconimage beacon