Family contacts CBS 2 after father's cremated remains are lost in the mail

It's hard enough losing a loved one, imagine if their ashes got lost in the mail. An Arlington Heights family said that's the nightmare they're dealing with. They turned to CBS 2's Tim McNicholas for help. ********************************************************** ABOUT CBS 2 NEWS CHICAGO: Honored as the Edward R. Murrow winner for overall excellence, CBS 2 News Chicago brings you breaking news, weather, compelling exclusive content and award-winning investigative reports from the CBS 2 Investigators. Subscribe to CBS 2 News Chicago on YouTube : http://www.youtube.com/user/cbschicago CBS 2 NEWS 24/7 LIVESTREAM: https://www.cbsnews.com/chicago/live/ CBS 2 NEWS WEBSITE: http://www.cbsnews.com/chicago/ FACEBOOK: https://www.facebook.com/cbschicago TWITTER: https://twitter.com/CBSchicago GET THE CBS 2 NEWS APP: https://apps.cbslocal.com/chicago/