Widow faces unexpected obstacle with California Middle Class Tax Refund debit card

Californians continue to report problems with their California Middle Class Tax Refund debit cards. Vida Freeman received a debit card but shared she ran into trouble trying to use it. "The instructions on the card very clearly say if there's more than one name on the card, only the primary cardholder can activate the card,” she said. “The primary cardholder was my husband who is deceased." Vida and Ted Freeman were married 60 years, she said. He spent many of those years as a teacher. "It's been difficult," she said. "He was a real good guy." She tried to activate the card using her social security number, but that was unsuccessful. She said she tried to reach someone through the helpline, but was unable to get a real person on the phone to ask what to do. KCRA 3 helped track down an answer for her.