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Independent auditors weigh in on CMP metering, billing investigation

WMTW Portland ME logo WMTW Portland ME 9/25/2019
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The Maine Public Utilities Commission's investigation into Central Maine Power's billing and metering systems focused on testimony from independent auditors on Tuesday.

A report from the firm hired by the Maine Office of Public Advocate raised questions about the accuracy of CMP's meter and billing systems.

Auditors from Portland-based BerryDunn said they found a range of billing issues and discrepancies with meter readings during their review.

"If there are some problems that they maybe didn't provide the right protocol for, or skipped some issues or whatever it was, we'll find out," Public Advocate Barry Hobbins said.

Tuesday's hearing was the only day of testimony.

All of the parties involved with the investigation, including CMP and the group challenging the company, had an opportunity to ask questions.

"It's two years and they're still fighting this, and that really is very upsetting for these people," said Jude Hyde, of CMP Ratepayers Unite.

CMP said in a statement that this is standard practice and did not address the billing and metering problems brought up.

A separate review by another firm last year attributed increased power bills to cold weather.

"I think what they've found is that the areas of the time frames of the Liberty report and our report are different," Hobbins said.

Hobbins and Hyde said there appears to be more that needs to be investigated.

The Maine PUC is expected to wrap up its investigation into CMP by the end of the year.

READ MORE:Independent auditors weigh in on CMP metering, billing investigation

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