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United pays passenger $10,000 to get off plane

WISN Milwaukee logo WISN Milwaukee 3/23/2018
image/jpeg image/jpeg Can you imagine being paid thousands of dollars just to get off a flight? That's exactly what happened for one United Airlines passenger. 

Allison Preiss' airport ordeal started out with a tweet from the gate at Dulles International Airport at around 8 a.m. on March 21:

"United is offering $1K in travel credit for an oversold flight. If nobody bites, they will kick off the lowest fare passenger by pulling them out of the boarding line. For a flight that THEY oversold. Unreal."

Sounds like some pretty bad news, but it gets better. It gets $9,000 better.

GALLERY: United Airlines has a long history of infuriating customers — here are its worst customer service incidents (Provided by Business Insider)


Preiss continued the story through subsequent tweets that led to a juicy $10,000 flight voucher from United:

"I AM THE LOWEST FARE PASSENGER."

"They are kicking me off this flight."

"They can't board me on this plane because there is a broken seat."

"UNITED IS THE WORST."

"United tried to get me to sign a document that says I volunteered my seat on this plane when I was involuntarily denied boarding. Sketchy."

"On the upside, I wasn't physically dragged off the plane and my dog wasn't killed on board, so I've got that going for me...which is nice."

"They really do not want to give me cash. They just offered me $10,000 in travel credit. TEN THOUSAND."

Then she posted evidence of the big payout:

“@united offering $1K in travel credit for an oversold flight. If nobody bites, they will kick off the lowest fare passenger by pulling them out of the boarding line. For a flight that THEY oversold. Unreal.”

"I also got two $10 meal vouchers. I am going to go INSANE at Pizza Hut."

SFGate reached out to Preiss, who is a communications director in Washington, D.C., for confirmation of the tweets and claims but have not yet heard back.

RELATED: United Faces Crisis Amid Customer Service Scandals (Provided by Wochit Business)


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