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11 Things You’ll Find in Hotels Now That Didn’t Exist Last Year

Reader's Digest Logo By Stacey Marcus of Reader's Digest | Slide 1 of 12: While many of us are dreaming of taking a vacation from COVID-19, when we actually do, we may be surprised to see how hotels have transformed in 2020—and there are many things you won't be seeing in hotels anymore. Since the health crisis began in mid-February the hotel industry has seen record low occupancy rate. According to the American Hotel and Lodging Association (AHLA), hotels have already lost more than $46 billion in room revenue and are on track to lose $400 million in room revenue per day. With eight in ten hotel rooms empty per day, transformation and innovation will be the cornerstones to keep the lights on.

The new normal in hotels

While many of us are dreaming of taking a vacation from COVID-19, when we actually do, we may be surprised to see how hotels have transformed in 2020—and there are many things you won't be seeing in hotels anymore.

Since the health crisis began in mid-February the hotel industry has seen record low occupancy rate. According to the American Hotel and Lodging Association (AHLA), hotels have already lost more than $46 billion in room revenue and are on track to lose $400 million in room revenue per day. With eight in ten hotel rooms empty per day, transformation and innovation will be the cornerstones to keep the lights on.

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