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Roughly 38,000 remain without power following Hurricane Ida

WDSU New Orleans logo WDSU New Orleans 9/17/2021
a traffic light on a pole: entergy © Provided by WDSU New Orleans entergy

It has been nearly three weeks since Hurricane Ida caused widespread damage to Southeast Louisiana.

A majority of the remaining power outages are in the bayou parishes. Lafourche Parish still has more than 17,000 customers in the dark, and Terrebonne Parish also has more than 9,000 customers without power.

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St. Charles Parish follows with 5,000 customers still needing to be serviced, and Jefferson Parish with nearly 3,500 outages.

After 15 days of restoration work, Entergy Louisiana has successfully restored power to more than 96% of all customers who lost electrical service following the devastation left behind by Hurricane Ida.

As of Friday morning, approximately 38,000 customers remain without power, down from a peak of over 902,000 outages in the state.

Since Ida made landfall on Aug. 29, crews have restored power to approximately 815,000 customers and made significant progress in the heavily impacted river parishes, Bayou Region and I-55 corridor.

“This progress is a testament to the dedication of our tens of thousands of workers and their willingness to do whatever it takes for our customers,” said John Hawkins, Entergy Louisiana vice president of distribution operations in an issued statement. “For those who are still without power, we want you to know that we won’t rest until every light is back on. However, restoring this many customers this quickly after a near-category 5 hurricane is truly remarkable.”

Entergy said the damage from Ida’s historic intensity caused severe damage across southeast Louisiana. This includes more than 30,000 poles, over 36,000 spans of wire and nearly 6,000 transformers. In total across the company, the number of damaged or destroyed poles from Ida is more than hurricanes Katrina, Ike, Delta and Zeta combined.

Of those more than 30,000 Louisiana poles, nearly 80% of those broken or damaged are from the most heavily impacted areas.

Video: Hurricane Ida 8 a.m. (WDSU New Orleans)


While the company anticipates all customers who can safely receive power will be restored by Sept. 29, crews will continue moving into those regions to help improve upon those restoration times, according to a statement from Entergy.

While restoration from Ida continues, Entergy’s Louisiana said its crews and contractors are on alert and prepared to safely respond if necessary following Tropical Storm Nicholas.

Nicholas could adversely affect Hurricane Ida restoration as Entergy’s Louisiana storm team continues making progress restoring power across southeast Louisiana, according to Entergy.

The estimates are subject to change as assessments continue and crews complete restoration work in the affected areas.

Assumption Parish

Sept. 22

Lafourche Parish

Sept. 29*

Lower Jefferson Parish


Plaquemines Parish

Sept. 29*

St. Charles Parish

Sept. 29*

St. James Parish

Sept. 17

St. John Parish

Sept. 17

Tangipahoa Parish/St. Helena

Sept. 17

Terrebonne Parish

Sept. 29*

Entergy Louisiana continues to update restoration times, including street-level maps, at

As Entergy continues to restore power, customers should ensure they can accept power when it becomes available.

Check for damage to the electrical equipment attached to your home or business and contact an electrician to make needed repairs. For information on your home’s electrical equipment, visit Entergy’s Storm Center site. If damage has been repaired by a qualified electrician, call 1-800-ENTERGY to generate a service-reconnection work order. If your neighbor has power and you don’t, it means that you are served by two different parts of the electric grid.

While work is being completed to restore power across southeast Louisiana, customers are reminded to keep safety in mind. Always avoid downed power lines and electrical equipment and use caution when clearing debris from around your home or business for your safety. For safety tips, including proper generator use, visit

As for the Northshore, Cleco has restored power to nearly all customers in St. Tammany Parish, reporting only 16 outages Wednesday.

Cleco has restored power to all customers in Tangipahoa, Washington and St. Mary parishes.

Washington St. Tammany Cooperative reports 15 outages in St. Tammany Parish, two outages in Tangipahoa Parish, and all power is restored in Washington Parish.

READ THE FULL STORY:Roughly 38,000 remain without power following Hurricane Ida

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